3 day right of recision

Hi all! Do any of you California companies have a 3 day right of recision and waiver that you can share with me for my set up? Thanks in advance!

jtervol by New Contributor
  • 0 replies
  • 0 kudos

Resolved! Certified Celebration?

I would like to request confetti and balloons to pop up on the screen when someone completes their Certified Administrator certification(and recertification). I just finished my re-certification for this year and remembered my disappointment when it ...

kanderso1 by ServiceTitan Certified Administrator
  • 3 replies
  • 3 kudos

Resolved! Academy Videos

What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?

New ServiceTitan Content Writer

My first experience working in the trades was at a small family residential re-roofing company. I started as the receptionist and my training (in its entirety) was “sit in that chair and answer that phone”. I did everything I could to learn everythin...

by New Contributor II
  • 2 replies
  • 1 kudos

Call delay

We have our phones integrated through Service titan. We noticed that when we are calling a customer, there seems to be a pretty bad delay with our conversation.We don’t think about it when someone calls, but when we call someone

Our First Day is Dec 1st!!! What should I be prepared for?

Hello everyone, our first day of officially using ST in the field is Dec 1st. Wondering if anyone has any tips or things I should be aware of that are good to go over to make sure I am as prepared as possible for Day 1 of launch. I know there will pr...

LockLevi by New Contributor III
  • 6 replies
  • 0 kudos

Displayed User Name

Is there a way to, on the location record screen, where it lists "Calls" the calls could be assigned to the agent's actual name instead of their user name? When agents use the ServiceTitan generated username, it is not specific at all to who the agen...

mauman_r by New Contributor
  • 2 replies
  • 0 kudos