How to edit "Remit To" on statement

dyan_the
New Contributor II

We recently noticed that when sending statements to customers either by email or printing, the "Please remit to:" at the top right is blank underneath. Where can we add this information? I have looked under email settings, business units but haven't found it yet.

3 REPLIES 3

dispatch7
New Contributor

There should be a separate line for just statements - as our logo has the address included in it. Please make this an option in the future 

baraica
Community Manager
Community Manager

Hi there! Are you able to the check the business unit of the invoice number that is in your example and make sure that particular business unit has your company's information listed in the business unit settings? 

Engagement Manager
ServiceTitan Community Team

dyan_the
New Contributor II

Yes, I did go back through and make sure any BU's had the address attached to them even if one was deactivated.