on 01-21-2022 05:57 PM - edited on 03-02-2023 10:52 AM by e_dunn
Nobody loves issuing refunds, but with the new refund workflow in the ST-51 release, at least the process itself can be painless!
When we onboarded at the start of 2023, we were told the refund button did not actually refund the customer's credit card. We just used this button and found out it did refunded the customer.!