I am beyond frustrated. When we demoed Service Titan we were told
Service Tian could do everything we had asked and we are now finding out
there is a lot to be desired.Anyone else have 60+ IDEAS out there?? Most
of these "ideas" are what we HAD.........
We have to ultimately “touch” the payment (3) times! Is this for real?1-
Receiving the payment in ST2- Depositing the payment under “ bank
deposits” in ST (so the reports come out correctly showing what is
really unpaid 30, 60, 90days – without this ...
Does ST have a way of adding pre-set comments for the techs to choose
from? Our previous software would allow the technician to choose form
pre-sets we set up in the office.This way they are not typing the same
response at every job they go to; they ...
We need to review the technicians estimate before it is sent to the
customer. Finding an "alert" for this doesn't seem to exist. Yes, I
realize we can go into the "Follow Up" tab or reports. Also, It's great
to be able to see a tech built an estimate...
This is a necessity for us as well! We were told when we onboarded that
we would have this custom field feature (not realizing the techs
couldn't edit them from the field until we were already using it!).
This is backwards -- It really needs to be ...