ServiceTitan Community

sunshine207 · 02-26-2024

Does anyone use Zapier for Mass emails such as notifying customers in bulk of any changes? Thank you!

sunshine207 · 12-28-2023

Hello,For new installs, we currently show a list of all parts needed (no individual price) with the quantity as well as the total labor $ on our estimates. At the bottom of the estimate, it breaks the subtotals up by material and labor, finally the t...

sunshine207 · 09-06-2023

I am beyond frustrated. When we demoed Service Titan we were told Service Tian could do everything we had asked and we are now finding out there is a lot to be desired.Anyone else have 60+ IDEAS out there?? Most of these "ideas" are what we HAD.........

sunshine207 · 07-25-2023

Why can we not see our invoice comments when viewing the invoice in QB? Is there a way to get them turned on? We relied on this when researching customer history/complaints etc.

sunshine207 · 05-02-2023

We have to ultimately “touch” the payment (3) times! Is this for real?1- Receiving the payment in ST2- Depositing the payment under “ bank deposits” in ST (so the reports come out correctly showing what is really unpaid 30, 60, 90days – without this ...

sunshine207 · 04-08-2024

Refunds are a joke 

sunshine207 · 04-08-2024

Refunding is a joke.

sunshine207 · 04-08-2024

When we onboarded at the start of 2023, we were told the refund button did not actually refund the customer's credit card. We just used this button and found out it did refunded the customer.!

sunshine207 · 01-03-2024

Thanks! Can we turn this feature off and on as needed?

sunshine207 · 12-08-2023

None of these are acceptable "solutions". The person doing invoicing cannot tell if the customer prefers to have their invoice mailed. Tags won't help, Clicking ST's "prefers mail" is useless. You need to put systems in place that actually work, ST. ...

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Zapier for mass emails?

We want to send estimates showing only labor and materials (not the price of each part)

Very Disappointed with Service Titan

Why can't we see invoice comments when viewing the invoice in Quick Books?

Is this for real? Receiving Payments

Re: Ask Me Anything! About Refunds!

Re: Refund Process

Re: Issuing Refunds Just Got Easier!

Re: We want to send estimates showing only labor and materials (not the price of each part)

Re: Best ways to manage paper invoice mailings