sunshine207
Contributor
since ‎01-18-2023
‎12-02-2023

User Statistics

  • 61 Posts
  • 0 Solutions
  • 41 Kudos given
  • 10 Kudos received

User Activity

Very Disappointed with Service Titan

09-06-2023
I am beyond frustrated. When we demoed Service Titan we were told Service Tian could do everything we had asked and we are now finding out there is a lot to be desired.Anyone else have 60+ IDEAS out there?? Most of these "ideas" are what we HAD.........

Why can't we see invoice comments when viewing the invoice in Quick Books?

07-25-2023
Why can we not see our invoice comments when viewing the invoice in QB? Is there a way to get them turned on? We relied on this when researching customer history/complaints etc.

Is this for real? Receiving Payments

05-02-2023
We have to ultimately “touch” the payment (3) times! Is this for real?1- Receiving the payment in ST2- Depositing the payment under “ bank deposits” in ST (so the reports come out correctly showing what is really unpaid 30, 60, 90days – without this ...

Pre-Set Field Remarks for Technicians

04-16-2023
Does ST have a way of adding pre-set comments for the techs to choose from? Our previous software would allow the technician to choose form pre-sets we set up in the office.This way they are not typing the same response at every job they go to; they ...

Technician estimates from the field - Office reviews it before sending

04-10-2023
We need to review the technicians estimate before it is sent to the customer. Finding an "alert" for this doesn't seem to exist. Yes, I realize we can go into the "Follow Up" tab or reports. Also, It's great to be able to see a tech built an estimate...
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