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Bulk resolve abandoned calls

Carly_Ace_NBTX
New Contributor

Multiple spam calls come in once I have blocked a number. Example: 50 calls in under 9 minutes from the same number with a 0.0 call time. In these cases I have to mark each call as a hang up and assign it to a representative. Huge time waste, can this feature please be added to the software? Thank you.

1 REPLY 1

lsalamanca
Community Moderator
Community Moderator

Thank you for sharing this idea! We'd love for you to add it to our Ideas section of Knowledge Base. Others can vote and voice their opinion. It also allows our teams to see all ideas in one place, comment, and assess for feasibility. Before creating a new one, please search to see if the idea already exists. https://ideas.servicetitan.com/