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Bulk resolve abandoned calls

Multiple spam calls come in once I have blocked a number. Example: 50 calls in under 9 minutes from the same number with a 0.0 call time. In these cases I have to mark each call as a hang up and assign it to a representative. Huge time waste, can thi...

Backup

Hello we just recently stopped using ST and I need to speak with the person who was handling our account about the backup data file she sent to us. Can someone please help?

Integrations

Does anyone have a list of all the Integrations ST is compatible with?

EleazarA by New Contributor III
  • 1792 Views
  • 2 replies
  • 1 kudos

Alert Notifications

Is there a way to create a custom "from" email address and / or subject line for each alert email. For instance, if a replacement job is sold and a "sold job form" is completed, I would like the email to be from soldjobs@mycompany.com and the subject...

Bgress26 by New Contributor
  • 2599 Views
  • 4 replies
  • 0 kudos

Recurring Services Email & Text Reminders

Hi all -Hoping someone in this awesome group has discovered if it is possible to automatically show and emails and texts that have been sent via recurring service reminders as LOGGED in the Follow Up Tab. Example, when the text message that is auto s...

What Integrations Are You Using?

Hello Everyone,What integrations are you using with ServiceTitan that are not part of the official ST integration list? Looking to see if we are missing something.

AlexDukhin by ServiceTitan Certified Administrator
  • 2271 Views
  • 3 replies
  • 1 kudos

Integration from CallTrackingMetrics to ServiceTitan

We are hoping to connect incoming data from CallTrackingMetrics directly into ServiceTitan. We at least want to capture form submissions from the website with the name, number, email, project description, and attribution to Google Ads, Google Organic...

ccbackus by New Contributor
  • 1432 Views
  • 1 replies
  • 0 kudos