Duration and Billing

[aeamber]

Why can we not change the Duration/Billing after a membership is sold and set up? You can change everything else in a membership is sold except that.... We have customers that were set up as auto renewals and changed their mind before it renews or it was selected by mistake and we have to do all these extra steps to change their membership.

[Roman]

Hello @aeamber,

Currently the only option to change Duration & Billing is to cancel/delete the membership, update the membership, and re-add the membership again to the customer. 

You can post the idea at https://community.servicetitan.com/t5/Ideas/bd-p/ideas

[aeamber]

Yeah that is what we have been doing, but you would think there should be an easier way to do it or just have the option to change that within the membership. Thank you for the reply.