membersips
Best steps to building commercial memberships
Best steps to building commercial memberships
How do people deal with additional systems when setting up memberships? Our setup team is recommending making additional system an “add on” but it doesn’t seem as though an add on can have time allocated to it. Our residential memberships can have 7-...
I may be missing something with Service Agreements, but I find the final work product presented to the customer cumbersome, overwhelming and difficult to read. Example: One of our customers has 7 locations with 3 pieces of equipment per location. Eac...
Our team is launching our membership program and is finally ironing out the details. One of the components we'd like to over to customers is a compounding credit for each year in the program. For example, after each year of being a member - they rece...
Hello friends! Looking for some advice on best membership processes... We started up a new maintenance plan a few months ago. It is $11 per month with no initiation fee and includes a 10% discount ons ervice. Here are some of the issues we are runnin...
Is anyone accepting EFT payments for their monthly memberships? We currently have all of our customers on automatically monthly withdraws from their bank account. Trouble is ServiceTitan doesn't seem to have an easy way to process theses payments. Wo...
Hey everyone!We are just starting to set up our memberships, and I wanted to find out how everyone out there handles the billing. For new installations (we do generators), it is easy to set up monthly payments with the purchase contract. When there i...
There is a spot you can click from inside the membership to go directly to the customer page, there should also be an option to be able to go directly to the location page. So many extra steps when I'm correcting membership and trying to make sure ev...
What's the difference between membership and the new service agreement, does it replace the old membership or can you tie them together
I am in the process of sending membership renewal estimates out. I've noticed a few customers whose membership has expired but they've already renewed and they are still showing up on the renewal list. I assume that is because the first membership ex...
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