03-05-2023 06:27 AM
Memberships should not be active until the invoice have been paid, this also goes for recurring monthly membership that are on Auto Billing. It should automatically be suspended/deactivated if a card is declined, and an alert e-mail goes out to staff.
03-28-2023 12:14 PM
Wow, this would be great! Does this happen automatically, or is this something we need to set up?
03-06-2023 06:51 AM
@bpharr This makes a lot of sense. Don't forget to review the ideas area and if you don't find it add it so we can vote on it. https://ideas.community.servicetitan.com/ideas