Editing Services - Item Descriptions

hannahle
New Contributor

Hello, 

I've edited the layout of item descriptions within 'Services' multiple times (just to cut down on editing time when it comes to putting the actual invoices together), but every couple of days or so, the layout reverts to what it was before I edited it. Am I doing something wrong, or is it impossible to save these changes?

2 REPLIES 2

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @hannahle and thank you so much for bringing this topic to our attention! The layout should not revert to what it was before editing. Would you kindly let me know if you notice this issue again and provide examples of what change has been made and hasn't been saved?

Thanks for your help and patience!

Thank you for getting back to me! I will repeat the process I completed the first time it happened and get back to you with the results.