Hi @JillShaffer, great question. Let's see if one of our Payroll experts
can weigh in. @Jeremy_Wick have you worked with or have suggestions for
paying on-call technicians their special pay rate for after-hours calls?
Hi @Shyanne and thank you for this feedback. This needs to be shared on
the ideas page with the team.
https://community.servicetitan.com/t5/Ideas/bd-p/ideasBe sure to come
back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote
your id...