We have certain items (Services) set up in our Pricebook that are only used for one large customer in particular. The invoicing for this customer is all done on the Office/Admin side once the Technician has completed the job. However, sometimes the Technicians are choosing these items in error when adding items with a similar name to a different customer's invoice while in the field. One of our Technicians said there is a way we can "hide" those items from them in the Pricebook so they will not be able to see/select those items for their invoices. Is this possible? If so, how do I make this happen for these items in our Pricebook?
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