Posts

Low-to-No Connection Pricebook Synchronization

Calling all Service Titan users! We've encountered a challenge with Titan's functionality that we believe needs your attention and support. When it comes to syncing offline activities and generating invoices in areas with limited connectivity, we've ...

josh_via by New Contributor III
  • 327 Views
  • 3 replies
  • 1 kudos

Discounts - Installation Tasks

We have multiple discounts set up in the discounts and fees section; however, it is not working on certain tasks. I have confirmed that the Allow Discount Codes is checked. Any ideas or thoughts on how to get this working. It works GREAT for all of m...

Visible pricebook anytime

I had an idea that I added to the ideas section and I'm just hoping to get some votes to move it forward. However, maybe my techs are the only ones running into this issue. When we run a call, after hours for example, we can not provide the customer ...

JeremyC85 by New Contributor
  • 299 Views
  • 2 replies
  • 1 kudos

Resolved! Hide certain items in the Pricebook from Technicians

We have certain items (Services) set up in our Pricebook that are only used for one large customer in particular. The invoicing for this customer is all done on the Office/Admin side once the Technician has completed the job. However, sometimes the T...

ajester by New Contributor
  • 302 Views
  • 1 replies
  • 0 kudos

Pricebook History

Hello, We are having issues with our prices. We increased prices last year. We recently updated Service Titian's Service/Material photos and all of a sudden all of our prices changed to an even lower amount to what they were before we increased them....

lena4800 by New Contributor
  • 341 Views
  • 4 replies
  • 0 kudos

Resolved! Small Electrical Contractor

Hello, We are a small electrical contracting company with 9 employees. We are in the process of learning service titan and setting up the price book. Our process is Time & Materials. We do not us flat-rate pricing. IF there is any electrical contract...

TheresaK by New Contributor
  • 667 Views
  • 3 replies
  • 1 kudos

Price book

We are about to launch afterpay in our company. They charge 6.5% interest when we use their services. Does anyone know how or if I can add a task that we can apply to each job where the technician is going to use this program? This task would need to...

Will by New Contributor
  • 286 Views
  • 2 replies
  • 0 kudos

Roofing Pricebook

Hi ServiceTitan Community! Long time reader, first time poster. Are there any fellow roofing contractors out there using ServiceTitan that would be willing to share how they have their pricebook structured in ServiceTitan? I'd also just be open to a ...

AndrewLR by New Contributor II
  • 724 Views
  • 6 replies
  • 0 kudos