Contributor II


 Economic downturns can be a time of great success with the right preparation. The best tools to leverage such successes are those that come at no additional cost to the business and those include features inside of ServiceTitan that may unlock profitable business practices to help you navigate and excel through the anticipated and also unexpected lows. 

On Friday December 9th, Tom Howard, Vice President, Customer Experience and Amanda Triolo, CEO, Grasshopper Heating & Cooling walked through some best practices inside ServiceTitan that can easily be implemented to affect your bottom line during a live webinar. In case you missed it, here are the top features they discussed.


Estimate Templates 

Empower your techs to sell more effectively. Every one of your techs can quickly and easily offer pre-built packages, presented in a consistent manner, like Good/Better/Best or Bronze/Silver/Gold to help increase close rates and raise your average ticket size. Learn more.

Automated alerts

Ensure your staff stays on-track, stays up-to-date, and acts quickly while at top-of-mind for customers. Learn how.

Financing options

Boost sales by offering financing right in ServiceTitan mobile. It’s easy for techs to highlight monthly payment plans, provide customers instant access to funding, and close bigger jobs. Discover more about financing partners and book a call with our team to discuss their current rates. Start here


Your automated best-practice guide that helps you get the most out of ServiceTitan, whether you’re a new or experienced user. TitanAdvisor analyzes your business and how you use ServiceTitan, then recommends features you can activate that have the greatest potential impact for your business. Here are the links to take action on the feature discussed:

ServiceTitan Certified Providers (STCP) 

This network of independent, ServiceTitan-certified consultants are ready to help you and your business get the most out of your software. STCPs are able to work with you and your team to develop a training program to fit your needs with all of these features and more. Service MVP is one of the newest members and they are currently offering a $1,000 discount with the mention of this post. Visit their website for more information.

Want to watch the webinar or share it with others? It is now available on-demand here.