08-24-2022 10:59 AM
Currently, we are doing the deposit on future work and the create an adjustment invoice to collect that payment to make it work on QBO. This is a problem for many as I see it on the ServiceTitan Mastermind group on Facebook. I am wondering if this is something that is going to be developed in the near future or is basically never going to be done. We have a lot of features that would be amazing to use but can't because we can't take our deposits correctly until this issue is resolved.
08-25-2022 08:23 AM - edited 08-25-2022 08:24 AM
the deposit workflow in Paymnet Collections is just for QBD, sorry 😞
08-25-2022 06:14 AM
Hi @chimcare. Is the problem with the new deposit workflow released with the new payment collections process? If not, have you looked at that?
08-25-2022 07:26 AM
No it won't work correctly as QBO deposit workflow doesn't work correctly with Servicetitan yet.