Dispatch Pro Best Practice Question

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

How is everyone handling that ANY manual interaction locks the job/turns off dispatch pro? If you accidentally click a call on the dispatch board and drag it a tiny bit, dispatch pro gets turned off. Do you just have your dispatcher proactively looking for locked jobs? I wish there was an alert for when dispatch pro was turned off for a job.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions
2 REPLIES 2

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

I didn't even know this was a thing, @JessicaSmith. Something I'll share with the team we're onboarding soon!

- Sheena @ NiFT

Sheena @ NiFT

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Darn it Sheena I was hoping it was an answer when I saw the notification!!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions