User Activity

Is there any way a call would be declined automatically? #8 in this screenshot says her phone never rang but the call journey says "call was manually declined." Trying to get to the bottom of what happened here!
Is there a way I can search an address on a date and see ANY vehicles that were near that address?
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4336I want to be able to schedule a report that will give my department heads a poke that they have invoices that have not been reviewed in transaction hub. Please add this as a KPI on that d...
New to Greensky... So... how often does GreenSky update payment factors on their side but they don't get updated in ServiceTitan? I have a very upset customer whose loan docs came through with a monthly payment $100 higher than the calculator showed....
I know this doesn't affect a huge population of ServiceTitan users, but it does affect those of us in California! Even if it doesn't affect you directly, I'd really appreciate your votes. I need to have the California Compliance invoice for my reside...
About
For 15 years I worked at my family HVAC business, starting from the bottom and eventually becoming the administrative/financial/customer service manager. In March 2021, my dad sold the business to a large company on the east coast and I became the Manager of Program Implementation for the entire organization, spanning brands from Massachusetts to Florida. In May 2022, I joined a company in California called AirWorks Solutions to help them dig in and develop stellar SOPs and best practices to take the company to the moon! Separate from my worklife, I co-founded LadyTitans in Fall 2020 with Lauren Vahey and Stacy Fore, because we recognized the need for a space for women and people who empower women to meet, chat, and help each other.