ServiceTitan’s data science team pulled data around diagnostic fees (or any fee charged on almost every visit) from thousands of contractors and service professionals and from more than a million residential service jobs. They looked at everything from AC system service or furnace repair to water heater issues to garage door and electrical repair and electrical system work looking for the answer to the diagnostic fee debate: How much can a company in the trades charge for a diagnostic, dispatch or emergency service visit without adversely affecting their booking rate?
