ServiceTitan, the cloud-based software for the trades, recognizes the technician shortage as a threat to all home and commercial services businesses, and in response commissioned a survey to deepen understanding of the issue.
In the summer of 2021, ThriveAnalytics surveyed 1,015 business owners or talent manager personnel with companies that have at least five employees.
The goal? Understand recruitment pain points, analyze the effectiveness of recruiting strategies, and discover how the problem presents differently for different sizes of businesses.
