ServiceTitan Community

debbloui · 04-24-2024

I am wondering why I can't view a past dispatch board in full-currently inactive (terminated) technicians who were on jobs on days in the past are not visible when I go to that day. When I am trying to do a sanity tech on how many techs and how many ...

debbloui · 04-24-2024

I am wondering why I can't view a past dispatch board in full-currently inactive (terminated) technicians who were on jobs on days in the past are not visible when I go to that day. When I am trying to do a sanity tech on how many techs and how many ...

debbloui · 04-01-2024

I have an idea I would like to promote. I am going to post it to multiple threads. Here we go:In the BU settings you can set a daily revenue goal. It's the Goal field. Duh. What if they labeled it Revenue Goal? And then, what if, just bear with me, w...

debbloui · 09-18-2023

@Vahe So the Customer Portal is a great idea...But the follow thru is severely lacking.I would like to invite a customer to have access to all their Customer Facing data: invoices, estimates, jobs in progress, current balance, payments, credits on cu...

debbloui · 08-02-2023

Can't speak with my CSM team everything goes thru email. The call support center doesn't seem as knowledgeable as they once were. VAHE where the heck are you?

debbloui · 02-19-2024

Yeah but......when you don't have them associated with a job how do you see those sales on the modular dashboard?

debbloui · 01-22-2024

To be very honest, I need someone to help me navigate the Marketing Pro platform as if I were new. Nothing was onboarded well with my other marketing person who has since left my company. I am not sure how to interpret the data effectively. My campai...

debbloui · 01-10-2024

I would like to know if there is a way to exclude non-managed tech time from job billable efficiency. That way trainees and helpers don't skew the efficiency calculation. I would still like their paid time to go to job costing.

debbloui · 09-21-2023

Is there any time frame? And can I request a similar thing for Task Management for Mobile? So I can set tasks like vehicle maintenance and DOT inspections, restocking, performance reviews, and such?

debbloui · 10-31-2022

I can't believe after 4 years this hasn't been done! I have just posted this request.

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SQUEAK!!!-Make inactive techs visible on past days on dispatch board.

Time to get squeaky again-regarding deactivated Techs

BU Goal Tracking

Customer Portal

I am almost done with service titan

Re: Get Estimates Out Faster with the New Office Estimates

Re: Marketing Pro Customers - Monthly Update - January 2024

Re: Tech Efficiency Report

Re: Customer Portal

Re: How about a fast link to block numbers from the call page?