IS THERE A REPORT OR A SECTION IN THE DASHBOARD TO TRACK OUTBOUND CALLS
MADE BY THE CSR'S? I WANT TO BE ABLE TO KNOW HOW MANY OUTBOUND CALLS
WERE MADE THROUGH SERVICE TITAN ON A DAILY OR WEEKLY BASIS
That my issue exactly is tracking the ACTUAL outbounds made not the call
outs to technicians or to customers to confirm appointments and such.
The tag is a really good idea that I will look into. Im debating between
tags and a custom field. Sarah Tru...