Yes, it is not really a ticket, but you can create "tasks" in our system
that will track the issue, who owns it, what has been done, etc.. When
events happens with the task (i.e., a phone call to a customer) all of
that is logged in our system. Here ...
Hello. That is a data point on our Customer List report that you can
find under Reports in your system. If you edit the columns on that
report to include the email and then export it to a spreadsheet, you'll
have your information.
