Sometimes. If we have a really big outbound day and we don't have enough
abandoneds. I can make about 20 calls in a minute so it isn't that time
consuming. Everyone in the Contact Center helps out with this. It is
pretty fast and the ONLY way I have ...
Hi there! We use abandoned inbound calls to use for booked or unbooked.
Most days we have to call and hang up so we have enough abandons for
this purpose. It is extremely annoying but the only was (as of now) for
ST to show our true booking rate on t...
I am bumping us this thread because I cannot believe in the eight years
plus I have used ServiceTitan they have not provided us with a solution
for this. Every company that I have worked for has needed a way to
accurately track their outbound leads. ...