You could make a "Zone" for the city, this way you can easily filter out
those calls and there is a color indicator on the job on the dispatch
board so it is clear for dispatchers
Its a bit redundant but you could make mandatory custom field for a
technician for the job booking pageGo to the Settings menu.Select
Operations from the list.Select Custom Fields.Create a new custom field.
Assign the custom field to the Job Record >...