04-20-2023 10:29 AM
Customer credits are not listed in the AR report in ST, but they are in QB, which makes reconciling a pain. Is there a way to add credits onto the AR report?
04-27-2023 04:27 PM
You will have to create a report to show credits. It is a separate report.
-Click Reports - Click Create New Report - Report Type = Accounting
Report Template = All Payments
From here you can choose your references just make sure you have the following marked for an efficient report: Payment Type, Payment Amount, Amount Allocated, Credit Remaining and Customer Name.
I titled this report "Account Credits" and we run this once a week to ensure all payments are being applied.