Hi, I'm new to this community environment. We have been using Service Titan for a little over a year and this is a first for us. I have a customer who we let make a payment plan wherein I charge their cc on file for $100 per month on the first of the...
Hi, When I have a customer paying almost 100 invoices at once, who list the invoices they're paying in order of value, I generally click on the balance column to sort it according to that header. But now you can't sort ANY columns in the collect paym...
We would like to be able to send out Batched, Posted & Exported invoices to customers. Our customers have requested that we send all open invoices instead of just past due invoices. To make this possible there needs to be an option added which allows...
Hello,I am wondering if there is an AR aging report that shows the detail of what each customers balance contains.What I need: I need an AR Aging report to show me at 12/31/2023 each customers balance with detail of each invoice per customer (invoice...
Hi everyone, We're looking to implement a new workflow in our office to help reduce our AR. Our policy is that every customer needs a credit card on file, regardless if they want to pay by cash or check at the time of service, but some employees are ...
I'd love to see Accounts Receivable aging reports include a column showing the customer's payment terms. I follow up on outstanding A/R based on how "overdue" customer payment is-- so a "net 30" customer shouldn't be bothered until the 31 day mark, b...
Does anyone know how to enter a prepayment into Aspire. We received a check for a job we have not completed. How do I add a prepayment.
We had created a tag for "Do Not Service" prior to the button the customer account being available. I have gone through and verified all accounts that had the tag now have the button clicked. While I was doing that, I found a number of accounts still...
Hello,Does anyone use the Task feature in ST when doing collections on customers?
Please vote for this idea if you like and would find it useful! https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-6550Open Balances and AR management are an important "follow up" workflow, but there is no dedicated place to make notes, have ...
