Emailed Invoices

LanceBlades
New Contributor

After recording payments sent in by telephone our company emails the customer a copy of their invoice showing the payment has been applied leaving a zero balance.  The company choice is to send only "aggregated" invoices but that is only one of the options available.  Is there a way to create a default invoice choice so that it is not required to make a choice with each invoice sent?  Currently the invoice types are arranged with the first choice being "itemized with price" as the first choice, so it serves as the default. I think that having the ability to choose a default type would help streamlint the process for all the people who are authorized to accept credit card payments over the phone

1 REPLY 1

Roman
Contributor II

Hello @LanceBlades,

That is a great idea! This idea is actually posted in Ideas section and you can vote for it at: https://servicetitan-community.ideas.aha.io/ideas/COMMUNITY-I-1418