Paid Invoices Should Show PAID in Big Red Letters!!!!!!

A paid invoice should show PAID in Big Red Letters at the Top of the invoice page. we have had customers call us thinking they where being billed a second time a lot of people don't look all the way at the bottom of the invoice to see due balance of ...

Michael-JC by New Contributor II
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Paid Invoices need a PAID STAMP.

On an almost daily basis we get Emails from customers thinking we did not apply their payment. Despite the payment showing on the invoice, they still overlook it. Our old system had a huge red PAID STAMP. This prevented any confusion and made it clea...

Sample invoice paid stamp.jpg

Invoice Template by Business unit

Hello!ST only has one email invoice template for all business units. We would like to be able to change the invoice template by business unit. We need to word some of the emails differently based on the business unit. Any ideas? Thanks!

janet_da by ServiceTitan Certified Administrator
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Emailed Invoices

After recording payments sent in by telephone our company emails the customer a copy of their invoice showing the payment has been applied leaving a zero balance. The company choice is to send only "aggregated" invoices but that is only one of the op...

New Auto Invoicing Feature Challenges

We're having some challenges with this new process and wanted to see if anyone else has figured out work arounds.1. When a tech needs to add notes or work on estimating a repair, our Dispatcher adds another appointment to the already completed job. W...

kendra_p by New Contributor
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