Failed payments didn't use to show up on statements, but now they do!
We like to track failed payments to monitor how well a customer pays their bills, so we don't delete them from the invoices. Now failed payments are showing up on the statements and our only choice is to delete them from the individual invoices to make them go away, and we don't want to.
I added an idea - if this is a problem for you as well can you please up-vote my idea? PleaseAndThankYou!
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-7762
