How to resolve QuickBooks Payroll Update Error 12002 effectively?

marvincoleman46
New Contributor

I'm facing QuickBooks Payroll Update Error 12002 when trying to download payroll updates. It says the update failed due to a network timeout. My internet connection seems fine, so I'm not sure what's causing this. How can I resolve this issue and ensure that my payroll updates are downloaded successfully?

1 REPLY 1

markgormley764
New Contributor

Hi , @marvincoleman46 

QuickBooks Payroll Update Error 12002 typically occurs due to internet connection issues or incorrect Internet Explorer settings. To fix this, ensure that your internet connection is stable, and Internet Explorer is set as the default browser. Also, check that the TLS 1.2 option is enabled under the Advanced tab in Internet Options. If the problem persists, try updating QuickBooks in Safe Mode with Networking.

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