Activity in ServiceTitan Pro Products
Adding in Scheduling Pro links to Marketing Pro Email and Direct Mail Campaigns
Add a link to your online scheduler from Scheduling Pro into your Marketing Pro emails and direct mails.
It’s here! Supercharge your fleet management with Fleet Pro
Introducing Fleet Pro, the first fleet management solution built specifically for the trades.
Marketing Pro Customers - Monthly Update - May 2023
New May Templates New email templates and direct mail templates in Marketing Pro include: Garage Door - Unsold Estimates - Jammed Door Garage Door - Add on/Upsell HVAC Spring Allergies - HEPA Filters HVAC Rodents - Cross Trade with Pest Cost Effectiv...
New Beta Feature: Second Chance Leads
While missed sales opportunities can be top-of-mind in every shop, it can take plenty of time and resources to listen to every call that has come in and filter for a potential lead. And using third-party solutions can be costly since they require len...
Marketing Pro Customers - Monthly Update - April 2023
April Templates Now Available New email and direct mail templates for HVAC and Garage Door trades are now available in Marketing Pro: Inflation Reduction Act/ Energy Efficient HVAC System HVAC Ductless Mini Splits Garage Door Customer Maintenance HVA...
New Audible Notification in Phones Pro (Dialpad)
Admins can now choose to provide CSRs with a continuous audible notification when they are set to Off-Duty for missing or rejecting a Call Center call. What is changing and why?Currently, when a CSR misses or declines a call, Dialpad automatically ch...
Phones Pro Customers - Monthly Update - March 2023
Welcome to this month's Phones Pro Update. This month we are highlighting Real-Time Assist Cards and Custom Moments, two AI-powered features in Dialpad that allow you gain insights and coaching opportunities that will help improve CSR performance. Co...
Marketing Pro Customers - Monthly Update - March 2023
March Templates Now Available A whole slew of new templates have just been released in Marketing Pro including: DIY Equipment Service Check In In Your Neighborhood Home and Garden Show Your Parts have arrived Project on hold Garage Door Commercial Re...
New Features in Phones Pro: Improved Number Assignment & Exporting Numbers
Save Time by Assigning Phone Numbers Only Once! When adding new phone numbers in ServiceTitan previously, you also had to navigate to the Dialpad settings, add the number and then assign it. This process could take time, and if the Dialpad step was m...
[Webinar On-Demand] Measuring Marketing Performance
Watch this webinar on-demand on using ServiceTitan’s marketing analytics tools to better understand what’s working and what’s not.
