Outbound Calls Showing as Potential Spam? Here's What to Do
What to do if your outbound calls show as SPAM
Articles
How To Set Up Outbound (default) Numbers for Text Notifications (SMS and MMS)
The outbound (default) number for SMS is used to send reminder notifications, booking confirmations, and job completion surveys. In ServiceTitan, go to Settings > Communications > Customer Notifications. In the Booking Confirmations, Reminder Notific...
Blocking Numbers in ServiceTitan
Blocked numbers can be anything from a scam to a spam call to a political robocall to cold calling. You can opt to block unwanted phone numbers from calling or contacting your business in ServiceTitan. This will help in reducing time spent on answeri...
Benefits of Basic Phone Integration
With ServiceTitan Basic Phone Integration, every incoming call to your office is automatically tracked and recorded, empowering you with the information you need to benefit your business. Some of these benefits include: Managing your numbers and port...
ServiceTitan Phone Integration Caller ID Number & Caller ID Name
Here is your guide to setting up your Caller ID with ServiceTitan Phone Integration. Full view PDF below for reference
ServiceTitan Phone Integration
How Does Phone Integration Work? When customers call in to your tracking numbers that have been ported to ServiceTitan, their call is quickly transferred to our system and then immediately to your office. This allows the call to be attached to the jo...
