The outbound (default) number for SMS is used to send reminder
notifications, booking confirmations, and job completion surveys. In
ServiceTitan, go to Settings > Communications > Customer Notifications.
In the Booking Confirmations, Reminder Notific...
Blocked numbers can be anything from a scam to a spam call to a
political robocall to cold calling. You can opt to block unwanted phone
numbers from calling or contacting your business in ServiceTitan. This
will help in reducing time spent on answeri...
With ServiceTitan Basic Phone Integration, every incoming call to your
office is automatically tracked and recorded, empowering you with the
information you need to benefit your business. Some of these benefits
include: Managing your numbers and port...
How Does Phone Integration Work? When customers call in to your tracking
numbers that have been ported to ServiceTitan, their call is quickly
transferred to our system and then immediately to your office. This
allows the call to be attached to the jo...