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I like the new option for collecting and applying payments but it took away the option to batch payments from the invoice screen. This was a crucial part of my workflow. Any help on a work around or maybe ST will bring back that option!

Previous ContributorPrevious Contributor
Former Community Member
 
4 REPLIES 4

ginahitc
New Contributor II

I agree!  I typically use the accounting tab to apply payments and this new update has changed that completely.  It is not any simpler than previously and now I cannot batch that payment from the payment screen.  So annoying.

Previous ContributorPrevious Contributor
Former Community Member

Do you have the auto batching feature on?

Previous ContributorPrevious Contributor
Former Community Member

I am referring to the actual invoice. My workflow was click into the invoice, review and batch, and then I would click the pencil beside the payment to batch the payment. This flow made it easier to make sure my invoice batch and my payments batch would match up.

baraica
Community Moderator
Community Moderator

Hey Anna! Can you clarify what you are referring to? I see on the invoice screen that we are still able to add payments into a batch.

Engagement Manager
ServiceTitan Community Team