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Cannot sort invoices by column headers in Collect Payment screen anymore?

Angela3160
New Contributor

Hi, 

When I have a customer paying almost 100 invoices at once, who list the invoices they're paying in order of value, I generally click on the balance column to sort it according to that header. But now you can't sort ANY columns in the collect payment screen anymore. Not by date, not by total, not by PO nor location etc. 

Sorting by various column headers help greatly in reducing the time it takes to apply payments. Why was this feature removed? HELP! 

1 REPLY 1

lsalamanca
Community Moderator
Community Moderator

Hi Angela, I'm sorry you're having issues collecting payments. We've escalated a case on your behalf, one of our product experts will reach out shortly to assist you.