export error

lkind
New Contributor II

I am currently trying to export a couple invoices and payments. However I am getting an error msg saying 500- internalservererrorr. What does this mean. I tried pulling a pending export report but there is no errors on there. Not sure why this is all of a sudden happening

4 REPLIES 4

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Here's the url: https://status.servicetitan.com/ and all you have to do is hit the large blue button on the top right of the page that says "Subscribe to updates." Hope this helps!

Sheena @ NiFT

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@lkind - hmmm, could be exactly that, an "internal server error." Are you subscribed to ServiceTitan Status page to see if there are any site errors? I would advise submitting a support ticket as it sounds like it could possibly be a bug.

Sheena @ NiFT

How would I subscribe to that page?

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@lkind -- go to https://status.servicetitan.com/ and click the blue button on the top right called "Subscribe to updates". (screenshot below) : )Screenshot 2023-09-18 165104.png

Sheena @ NiFT