Turn off Job notifications for certain job types

Previous ContributorPrevious Contributor
Former Community Member

Is there a way to turn off notifications for certain job types? I know there's a way to turn off for either commercial jobs or residential jobs. We have a job type called "In office estimate" and having a job reminder for that isn't needed and is confusing for customers if they receive a notification.

3 REPLIES 3

CherieatAnytime
New Contributor

Look into your "Exclusion Settings" under the gear, you can type that into the search box.

Previous ContributorPrevious Contributor
Former Community Member

Yes but the issue is when it turns from an "in office estimate" to an actual job, the notifications are turned off and have to be turned back on and we have no way of keeping track who actually wants to receive notifications.

Thank you for the info though.

baraica
Former Titan

Hi Jenn, at the moment, there is no way to turn off job notifications per job type. We'd recommend to manually turn off job notifications when booking a job using that particularly has the job type "in office estimate".

Engagement Manager
ServiceTitan Community Team