Dispatch

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New release notes

I was just wondering with the new release notes why you cannot click and call from the location page without having to close out the pop up window 1st and also why can't you email the memberships to the customers from the membership page? I feel that...

KathyL by New Contributor
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Resolved! Messages from technicians on dispatch board

Hi all- is anyone else missing important messages from their technicians? It's great that they can message us throughout the day and that it's all through Service Titan, but the only way we know they messaged us is a small ding noise. There is no vis...

ACP Help

For those of you using ACP how did you configure it so only the service professional with the correct skill set is showing? For example, we have HVAC serv & Maint. as a business unit group. We only have one tech that currently services boilers, but i...

amandamk by New Contributor
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Lines being hacked

Has anyone had any issues with some bad actor/thief hacking calls and stealing clients? We have experienced it three times when we call a customer back to let them know our tech is in route, they say someone had already called them (from a number tha...

nsalemme by New Contributor II
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Visible map of location when on customer page??

It would be so helpful to see a small map of the location of the job when on the customer page. I know you can click the link of the actual address of the company, but that's another step and another tab open. If I could just open a job and see the l...

JulieRCI by New Contributor II
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