Estimate Follow Up Questions

acaroluzzi
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Can you automate estimates to resend to customers after a certain number of days if they haven't accepted? 

4 ACCEPTED SOLUTIONS

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @acaroluzzi - you can definitely accomplish this! Once you enable Online Estimates you can customize the invoice email template to add an expiration and/or resend for certain amount of days if it has not been accepted!

View solution in original post

acaroluzzi
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Anytime, @acaroluzzi! Here's a screenshot of what it looks like in ST for guidance.

Screenshot 2023-09-18 165503.png

 

View solution in original post

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi @acaroluzzi you can also automate and customize your followup emails of unsold estimates and send drip campaigns with Marketing Pro. There is a whole library of pre-built templates specifically for unsold estimate campaigns that are designed to get your audience to take action. Screen Shot 2023-09-19 at 9.56.19 AM.png

 

View solution in original post

6 REPLIES 6

acaroluzzi
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thanks again!

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi @acaroluzzi you can also automate and customize your followup emails of unsold estimates and send drip campaigns with Marketing Pro. There is a whole library of pre-built templates specifically for unsold estimate campaigns that are designed to get your audience to take action. Screen Shot 2023-09-19 at 9.56.19 AM.png

 

acaroluzzi
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I like this idea! 

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @acaroluzzi - you can definitely accomplish this! Once you enable Online Estimates you can customize the invoice email template to add an expiration and/or resend for certain amount of days if it has not been accepted!

acaroluzzi
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thank you!!

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Anytime, @acaroluzzi! Here's a screenshot of what it looks like in ST for guidance.

Screenshot 2023-09-18 165503.png