Can't view photos

robspadaro
New Contributor

This happening to anyone else?
Can't view photos in jobs or customer record. 
Know of a remedy? 

robspadaro_0-1692798656641.png

 

5 REPLIES 5

RyanGay
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

This happened to our account as well!  It got fixed last week though.  So you should be good now 🙂

dwhite45
Valued Contributor

Same here, but I do notice that it is only for the Service Titan invoices and estimates that were never there before the update. They shouldn't even be there anyway. Just the pictures we add to the jobs. Thank you for another wonderful update Service Titan.

KellyApple
New Contributor

Yes, exact same issue 

baraica
Community Moderator
Community Moderator

Hi @robspadaro are you able to restart your browser and see if they load after that? 

Engagement Manager
ServiceTitan Community Team

did not make a difference for me when i rebooted the browser. also if i download whatever the file is, i can view it/open it with no problem.