Is there a way to, on the location record screen, where it lists "Calls" the calls could be assigned to the agent's actual name instead of their user name? When agents use the ServiceTitan generated username, it is not specific at all to who the agen...
I want to do a weekly Service Titan training for in-field or in-house Service Titan users from our Goettl Austin branch. I'm posting to see what type of engagement ideas other ST users/engagers may have for these trainings. I'm still figuring out how...
Hi All, I am in need of some help. We are trying to set up our upcharge for materials and are supposed to go into Dynamic Pricing, but we don't have that option in our pricebook. Can someone guide me to where I am supposed to go? I have the guide pul...
Do you listen to ServiceTitan's Toolbox for the Trades podcast? This week I'm a guest (!!!) alongside my business partner Jenny Benbrook. We talked about what ServiceTitan Professional Services Partners are and how our team at Powerhouse Consulting G...
Hello! Looking to see if anyone knows of anything that exists in ServiceTitan to integrate a tip system for technicians?
Does anyone have a residential plumbing truck stock parts list they would be willing to share?
We have officially hit 5️⃣0️⃣0️⃣ customers certified!!! Congratulations Antoinette Perez from Guy Smith Heating & Air Conditioning Inc. for being our 500th customer to complete the Certified Administrator program!! Want to learn more about our Servic...
I'm going to preface this with "I know it's possible." There are serious limitations. That said, here's my conundrum. We have Phones Pro. We want to stop issuing company cell phones to techs & sales people because they can have Phones Pro numbers and...
Our company is starting to do more commercial work. We are wanting to move one of our CSR's to be a fully Commercial CSR that also handles the home warranty claims we do work for. Does anyone have a CSR that is fully a commercial CSR?What does that l...
DEVELOPERS - WE NEED TO BE ABLE TO INVOICE AFTER DEACTIVATING A MANAGED TECHThis needs to get as many votes as possible ASAP!It is time consuming and aggravating every single time we have to deactivate and reactivate techs for invoices or adjustments...
