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Collecting on existing invoices on mobil

Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of ...

Philm1941 by New Contributor II
  • 22 Views
  • 0 replies
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Call x Call management process

Hi, everyone; I’m looking to gather some advice or feedback from anyone who has experience with Call x Call concepts and practices. If you’ve implemented them in your business, I’d love to hear what’s worked for you, any challenges you’ve faced, or t...

rmusser by New Contributor
  • 115 Views
  • 0 replies
  • 0 kudos

Resolved! Certified Provider Training

Hi everyone, my wife and I purchased a business that had service titan existing. We are in desperate need of certified training. How do we find a certified trainer please?

Purchase Order Alerts

Hello,We have an alert that was built to notify certain people in the office when a purchase order was created for a particular vendor, and was set to pending. This used to work where if a technician in the field created the PO, because the PO is aut...

DanielleT by New Contributor III
  • 572 Views
  • 0 replies
  • 1 kudos

Emergency Dispatch Report

I know the outage today was impactful to quite a lot of people, and there might be some who don't have this report built already. Just as an FYI - ServiceTitan already has a report built that can be scheduled so that if there is ever an outage that i...

DanielleT by New Contributor III
  • 512 Views
  • 2 replies
  • 5 kudos

Bulk update customer or location tags

We would like to have the ability to retroactively update multiple customer or loaction tags based on a service provided. This way we dont have to go back through jobs and manually add tags one by one for follow up.

Notes on invoices and projects:

We are emailing invoice copies to customer's with no information from the Techs because there is a project involved. All the notes go to the project. Is there a way to put the tech's notes in to the invoice summary and also put them on a project?You ...

mschmidt by New Contributor
  • 214 Views
  • 0 replies
  • 0 kudos