Deactivate Button

suem
New Contributor II

I recently noticed a Deactivate button on the Edit Location, and Edit Customer pages, and wondered what it was used for.  I scoured through Academy and Knowledge Base, but could not find anything giving a full description of what function this serves.  Anyone have an idea?

 

suem_0-1709921711972.png

Thanks!

 

1 REPLY 1

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

If you have a customer or location that you no longer service, you can deactivate it. That's all I know that it is used for. ServiceTitan gives this option instead of deleting customers or locations.


Miranda Hufford, Office Administrator @ Red Barn Service, LLC