mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator
meldeyto_0-1667319277871.gif

 We are excited to announce the latest release of the Benchmark Report -- powered by Titan Intelligence. In this version of data-driven insights, we take a look back at the Summer of 2022 -- one of the hottest summers in the last 128 years.

How did your business do compared to others like yours during the months of July through September? Find out by downloading your free report that shows how you compare to similar businesses in terms of average ticket size (for install and service), completed revenue, and install-to-service revenue ratios.

In addition, we've added links to the exact Titan Advisor recommendation for you based on the results of your own report. We want to make sure you have what you need to push the needle forward for your business.

Who is eligible for this version of the Benchmark Report?

You must be a ServiceTitan Administrator to request your report. We ask ST Admins to enter their ServiceTitan User ID and the email associated with that ID on the request form. Also please note, you may not have a Benchmark Report available if:

  • You are still in Onboarding or you have been live on ServiceTitan for less than a year
  • Your business is in Canada, Alaska, or Puerto Rico (note - we're planning on adding Canada in the next version!)
  • Your business did not have at least 100 jobs completed between June-August 2022
  • Your business opted out of the Publications on the Data Preferences page in ServiceTitan

Request Benchmark Report

>>Improve data literacy across your organization

 

Comments
JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Ohh I can't wait to look!

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Bummer:

 

Thank you for your request. Unfortunately, we could not locate your Benchmark Report in our system.

 

If you are a ServiceTitan customer, please contact your CSM.

 

If you are not on ServiceTitan yet, the Benchmark Report is only available for customers.

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Got mine!! 

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I got mine. This was very interesting to look at! Shows some points of strength and weakness. We have some things to work on to make next summer better!

I do wish this would break it down by business unit. So we could see Plumbing versus HVAC.

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Updating to say @mel-deyto helped me get mine!

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

@mel-deyto A few questions!

1. On our benchmark report it says we are in the category of 24 or more techs. We don't have that many, so interested to see if we should be in a lower category?

2. Our average ticket is in a way higher  percentile then completed revenue. I was trying to make sense of this data.

3. I tried to click to register for the benchmark report webinar, and it just takes me to get the report again. Is there a direct link to register for the webinar?

Thank you!

uohara
New Contributor II

I love this! I wonder if there is anyway to break by business unit? I would love to actually see HVAC vs Plumbing. 

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

@uohara Breaking apart by business unit is a future enhancement, thank you!

Version history
Last update:
‎02-23-2023 08:03 AM
Updated by:
Contributors