Recurring Services Email & Text Reminders

New Contributor

Hi all -

Hoping someone in this awesome group has discovered if it is possible to automatically show and emails and texts that have been sent via recurring service reminders as LOGGED in the Follow Up Tab.  

Example, when the text message that is auto set to go out a week before the service is due, it would show up in the Follow Up tab as a "contact"?

Is this possible? Thank you in advance for any help you can provide! 


ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi Jen - unfortunately no, those two functions are not intertwined so there's no way to make that update. I know this has been requested by many users so I hope it will be an added feature soon. 

Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

Former Titan

Hi @JenRobinsonDG - congrats on your first post! 🔥

Let's see if @PamDuffy-PCG has any insights that might help you here.