ServiceTitan Community

PamDuffy-PCG · 03-29-2023

I always, always check my email campaigns about 7 days after launch to ensure there are no issues with email send. The most common issues I've encountered are 1) no emails sending 2) emails sending daily, over and over again, to the same people. In t...

PamDuffy-PCG · 01-12-2023

Happy New Year from all of us at Powerhouse Consulting Group! A friendly reminder to update the Copyright year in your ServiceTitan Marketing Settings so that your MarketingPro email footers show 2023 instead of 2022 (or if it's been a while since yo...

PamDuffy-PCG · 07-11-2022

If you have been using ServiceTitan's Zapier integration, the clock is ticking to transition your Zaps to the new 2.0 version. The Knowledgebase Article on Zapier has all the info you need! The very first step in transitioning your zaps is to get acc...

PamDuffy-PCG · 05-18-2023

Hi @lisabeers ! If the campaign isn't associated with a Marketing Pro campaign, you can just Deactivate it when it's not in use, then make it Active when it's back. That would help with the overall list!

PamDuffy-PCG · 05-18-2023

Hi @lmoyer - unfortunately I don't think there's a schedule-able report that breaks down the data exactly like this. May I ask what you are hoping to use this report for? I'm wondering if Configurable Payroll might work for what you're doing? As an a...

PamDuffy-PCG · 05-08-2023

Thanks for tagging me in @JessicaSmith! Hi @conormartin - I agree with how Jessica lays it out here. If you are sending just 1 mailer, instead of pulling your audience to look for customers < 7 days in the past, pull all customers from yesterday.Here...

PamDuffy-PCG · 04-20-2023

Usually, they will email out the recording to anyone who registered!

PamDuffy-PCG · 04-12-2023

Hi @Tharding - what is happening is Marketing Pro's audience tool is trying to automatically detect the first & last name for the merge tags used in the campaign builder. For your first example, it's trying to detect the first name by taking the firs...

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💡 Best Practice: Always Check Your Launched Campaigns! Here's Why.

Happy New Year! Time to Update your Copyright Year to 2023!

The Time is Now to Migrate your ServiceTitan Zaps to 2.0.X on Zapier!

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