ServiceTitan Community

PamDuffy-PCG · 11-15-2023

Do you listen to ServiceTitan's Toolbox for the Trades podcast? This week I'm a guest (!!!) alongside my business partner Jenny Benbrook. We talked about what ServiceTitan Professional Services Partners are and how our team at Powerhouse Consulting G...

PamDuffy-PCG · 10-25-2023

Hey hey Titans! It's Pam here from Powerhouse Consulting Group! We are a team of ServiceTitan experts that helps companies get the most of the software through training, optimization, auditing, implementation, and more. I love hanging out in Communit...

PamDuffy-PCG · 07-14-2023

Every time a new release is announced, I spend a ton of time looking for the amazing new features only to figure out the new release has not rolled out to my account yet. All I want is a "version number" somewhere in ServiceTitan! This idea was creat...

PamDuffy-PCG · 03-29-2023

I always, always check my email campaigns about 7 days after launch to ensure there are no issues with email send. The most common issues I've encountered are 1) no emails sending 2) emails sending daily, over and over again, to the same people. In t...

PamDuffy-PCG · 01-12-2023

Happy New Year from all of us at Powerhouse Consulting Group! A friendly reminder to update the Copyright year in your ServiceTitan Marketing Settings so that your MarketingPro email footers show 2023 instead of 2022 (or if it's been a while since yo...

PamDuffy-PCG · 11-15-2023

I understand and can TOTALLY empathize with your frustration. I don't work for ServiceTitan so I can only provide workarounds on things like this and not software-based solutions. The root cause (as I understand it) is the time zone that is detected ...

PamDuffy-PCG · 10-26-2023

You could run a Jobs report and then group by Job Types, so you can see aggregate numbers. But personally I'm a visual person, and so I'd probably set up a visualization on a custom dashboard to look at this data. For me it helps to see those drop-of...

PamDuffy-PCG · 10-26-2023

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PamDuffy-PCG · 10-26-2023

What are some of your questions? 

PamDuffy-PCG · 10-26-2023

Hi @RayBroman and @serr451 - you can see this info on your Service Manager Dashboard, or, you can create your own module in a custom dashboard. I made this one quickly below that shows total completed jobs, converted jobs, recalls caused, total recal...

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🎙️🎉 I'm a Guest on the ServiceTitan Toolbox for the Trades Podcast this Week!

Pam from PCG Checking in! ✔️💃🍕

Please Add Your Vote for this Idea: Show ServiceTitan Version

💡 Best Practice: Always Check Your Launched Campaigns! Here's Why.

Happy New Year! Time to Update your Copyright Year to 2023!

Re: Time zone discrepancies

Re: Report on Job Types

Re: Pam from PCG Checking in! ✔️💃🍕

Re: Weighted Cost average

Re: First-Time Fix Rate