Payment

[Vgarrison]

What do I do if a tech applied a payment to the wrong customer

[Sheena_Palacios · Accepted solution]

Hi @Vgarrison -- as long as the payment or the invoice is not exported, you can unapply the payment from the invoice. Here's an article on Payments that may help you based on your specific situation.

[Mantaya]

If the case of exported, what is the best practice? 

Thank you