Large Job Lists
Wondering if anyone has any ideas on job checklists for large projects. Looking for something that multiple techs can all access to see what all has been done/still needs to be done
Posts
Reset, Edit or Delete a Form inside Jobs
We have a government form that needs to be filled out for every job. Recently, someone edited the form’s conditional logic, which caused errors in several jobs. We've since fixed the form, but the jobs are still showing the old, buggy version. How ca...
Photo capyure
Is anyone else having issues with the photo capture option? I have several techs that are having issues with the link Service titan sends to upload photos they have taken with their phones.
Removing Tags That Shouldn't Be Attached
For the last few months, when our installers complete any installation job, 3 tags that had not been applied to the job, suddenly show up without any interaction from the person completing the job. Inspection, Agreement Visit, and Home Sale Inspectio...
Serial #s on install jobs being deleted
Anyone having issues with install jobs, when the techs close out the job, it prompts them to delete the equipment before closing out? The office puts the equipment, model and serial #s, on the invoice for install jobs, but then the techs have to dele...
Non Managed Techs & Mobile App
Hi Everyone, We are currently rolling out non-managed technicians on the ST Mobile App. I am curious to see how others are using this feature, being that they cannot complete a job without a managed tech assigned to the job. Is there a work around ? ...
Generate summary with ti
It has been great using the enhance with ti option on the office side for invoice summary. In the event that the office staff is on the other line or unavailable to the technician while they are completing job summary is there a way for the technicia...
Add Job# in the Work Order PDF
Hello, It would be very beneficial to add a Work Order# field next to the Date field in the Work Order PDF file. This number will correspond to the Job#. We complete more than one services on the same date at the same location, so property managers a...
Techs automatically clocked out for the day
Since the latest update, we are having an issue with some of the techs being automatically clocked out for the day when they mark their last job as done. Our company pays for drive time so we have the techs manually clock in and out, as well as dispa...
PDF Form Smart Fields - Discounts and Rebates
Has anyone figured out a way to add a smart field to a PDF form (that's uploaded, not a ST form), that will pull the total discounts/rebates for an estimate that we can include on the contract? These are standard ST fields, so seems like this should ...
