Membership Online Payments

AD52
New Contributor

For membership billing, if you set the preferred payment method to online payments would it send an invoice to the customer to make the payment online on the next billing date? 

1 ACCEPTED SOLUTION

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

No, it doesn't work like that- it would put it in your UNSUCCESSFUL or UNATTEMPTED batch. You could then email that batch to your customers manually though!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

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2 REPLIES 2

maemilyv
New Contributor III

That would be AWESOME if we could!

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

No, it doesn't work like that- it would put it in your UNSUCCESSFUL or UNATTEMPTED batch. You could then email that batch to your customers manually though!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions