How do we get the recurring service events, for suspended memberships, to NOT show up on the follow up page under recurring service events? Or is there a way to add the membership status to the chart that pulls up for your specific date range? When a monthly payment doesn't go through and we can't get the client to pay, we will suspend the membership, but the recurring services will still show up on our list to schedule. We would like to be able to just go down the list and call, but since the suspended are still listed, we have to go into each account and review the membership first. This slows our process down and allows people who haven't paid get free maintenances. Any answers or work arounds would be appreciated.
