One of our technicians requested the ability to easily see a stopwatch-type readout while he is clocked into a job. For example, if he is instructed to perform about 15 minutes of troubleshooting as part of our flat rate pricing, it would be nice to see an elapsed time for the job rather than him trying to remember to check the clock or start a timer on his phone.
Hi there, Jessica is right. I believe you are referring to billable hours. This config does have more of an impact than adding the timer onto mobile so I do recommend to reach out to your success manager for context on any workflows. Please check out this article as well: https://help.servicetitan.com/how-to/use-job-timer
